Shipping policy

 

HOW MUCH DOES SHIPPING COST?

Shipping costs may vary by item. 

PROCESSING TIME

As soon as we receive your order, we process your item in 2–3 business days; this includes production time since most of the products are made to order.

Estimated Delivery Time
Once the order is processed, we will send tracking information to the email used during the purchase. It may take approximately 6–10 days to deliver.

(Shipping carriers are experiencing delays due to the COVID-19 pandemic.)

If your order hasn’t arrived within the estimated delivery times, please get in touch with our support team at itsmyhappyplacegifts@gmail.com

If your order has not arrived within 60 days of the original purchase, contact our support team for a full refund.

(This policy excludes errors customers make when providing shipping details on their order(s) or missed parcel deliveries.)

RETURNS AND REFUND GUARANTEE

For items received that are not as we described in our listing and defective items, we cover the return shipping cost and replace the item as soon as possible.

All returns must be in their original packaging and condition and also be made within 15 days of the delivery date.